Terms of Use

Please read these Terms of Use carefully before using this website (“Site”) and print a copy for your records. This Site is provided to you by Teen Legal Helpline (“TLH”). Your access to and use of this Site is subject to these Terms of Use. By accessing and using this Site you (“you”) agree to be bound by these Terms of Use whether or not you have read them. If you do not agree to these Terms of Use, do not access or use this Site. TLH may at its sole discretion modify these Terms of Use at any time and such modifications will be effective immediately upon being posted on this Site. Please check these Terms of Use periodically for any modifications. If you do not agree to any modifications of these Terms of Use, you must immediately stop using this Site. Your continued use of this Site following posting of the modifications will indicate your acceptance of these modified Terms of Use.

1. Availability

The services and functionalities provided on this Site (including without limitation the Ask a Question, Retrieve an Answer, Sign Up to Volunteer, Log In and Send Us a Message options available through this Site) are provided for the purposes of connecting teens with volunteer lawyers and TLH staff, and may be modified or removed at any time from this Site, or they may be unavailable from time to time.  

You are free to browse the Site, access our resource library, and view any other information posted on our site (the “Licensed Content”). You may view and print portions of the Licensed Content for your own personal use but not for resale or other commercial exploitation and not for use other than as provided in these Terms of Use. Any other use of the Licensed Content without TLH’s prior written approval is strictly prohibited.

2. Reliance on Information

This Site may include inaccuracies or typographical errors that may be corrected as they are discovered at TLH’s sole discretion.

3. Changes to this Site

Changes may be made at any time to the information, names, text, software, images, pictures, logos, trade-marks, functionalities and services and any other material displayed on, offered through or contained on this Site.

4. Privacy Policy

TLH’s personal information practices on this Site are governed by TLH’s Privacy Policy Please review this privacy statement and print a copy for your records. This Site does not intend to target or collect personal information from individuals under the age of 13.

5. Links

This Site may contain links or references to third party websites. These links are provided for your convenience only. Any information, data, opinions, recommendation or services provided by such parties through links to other website or otherwise made available through their websites are solely those of such third parties and not of TLH. Your use of such third party websites is subject to the terms and conditions of use and the privacy policies of such websites.

You may not create a link to this Site without the prior written consent of TLH.  

6. Your Obligations

(a) Your use of this Site will be in compliance with all applicable laws and regulations. You will not: (i) use this Site to post, disseminate or transmit unauthorized advertising, promotional materials, chain letters, junk mail or any other type of unsolicited mass email; (ii) omit, delete, forge or misrepresent transmission information, including without limitation headers, return mailing and Internet protocol addresses, or otherwise manipulate identifiers to disguise the origin of any content; (iii) impersonate any individual or entity, or falsely state or otherwise misrepresent an affiliation with any individual or entity; (iv) engage in any activities intended to withhold or cloak identity or contact information; (v) send harassing and/or threatening messages to others; (vi) transmit any viruses or other disabling mechanisms; (vii) use this Site for any illegal purpose, in violation of any applicable laws or regulations; (viii) engage in any Internet activities that would violate the privacy rights of others; (ix) attempt to penetrate security measures of this Site or obtain or bypass others’ passwords; or (x) engage in denial of service attacks, or take actions designed to impair network access by flooding this Site or the Internet with useless traffic.

(b) You agree that you are responsible for your own communications and that you will not post, disseminate or transmit any content on or through this Site that: (i) is unlawful, harassing, defamatory, abusive, threatening, obscene, harmful, tortuous, libellous, or invasive of another’s privacy; (ii) infringes or violates any party’s copyright, trade-mark, trade secret, patent or other proprietary rights; (iii) you do not have the right to disseminate or transmit under law, or contractual or fiduciary relationship; or (iv) contains personally identifiable information not belonging to you, including without limitation any personal information belonging to others.

(c) You acknowledge and agree that you are solely responsible for your account and the security of your password relating to such account and that you will not disclose it to any third parties. You will promptly advise TLH of any unauthorized use of your password.

(d) The services and materials available on this website are designed to assist teens in the province of Ontario, Canada. TLH makes no representation or warranties that materials in this Site are appropriate or available for use outside of Canada. If you are accessing this Site from outside of Canada, you are doing so at your own initiative and are responsible for compliance with applicable laws, if and to the extent applicable. The services referred to on this Site will not be available outside of Canada.

7. Your Materials

When you submit information through the Ask a Question or Retrieve an Answer features of this Site, TLH reserves the right to refuse to forward your question to a lawyer for any reason, including but not limited to: if TLH determines, in its sole and absolute discretion, that the question is unsuitable; or if you are not between the ages of 13-19.

Except for any personal information TLH may collect from you under the terms of the Privacy Policy, any material, information or other communication, including all data, images, sounds, text, ideas, suggestions or enhancements, as well as anything embedded therein, you transmit, upload or post to the Site or email to TLH (“Your Materials”) will be considered non-confidential and non-proprietary. TLH will have no obligation to preserve the confidentiality or refrain from disclosing Your Materials.

You may submit from time to time Your Materials to TLH through this Site. You understand and agree that TLH may, at its sole discretion, decide not to transmit Your Materials on this Site or make modifications to Your Materials prior to transmitting it. You further understand and agree that TLH assumes no responsibility for reviewing unsolicited ideas for its business (like product, service or advertising ideas) and will not incur any liability as a result of any similarities between your ideas and/or Your Materials and future TLH products, services or programs.

You hereby grant TLH a worldwide, irrevocable, royalty-free, perpetual license to use, produce, reproduce, create derivative works from, modify, adapt, publish, translate, display, distribute, broadcast, communicate to the public by telecommunication or circulate Your Materials and to sub-license any such rights. You hereby waive all moral rights that you may have in Your Materials.

By submitting information to this Site, you represent and warrant that you are the author of Your Materials and that they do not infringe the intellectual property or other proprietary rights of any third party. Under no circumstances is or will TLH be liable in any way or for any of Your Materials, your or another’s use of the Site or any TLH Materials, including  but not limited to any errors or omissions in any TLH Materials, or for loss or damage of any kind incurred as a result of the use of any TLH Materials via the Site.

8. Intellectual Property

The materials displayed on or contained within this Site including, without limitation all software, design, text, photographs, illustrations, games, audio clips, video clips, tools, artwork and other graphic materials, and names, logos, trade-marks and service marks and any other content (collectively the “TLH Materials”), are the property of TLH and/or its licensors and are protected by copyright, trade-mark and other intellectual property rights and laws. TLH’s name, design and related marks are trade-marks of TLH. © 2012 Teen Legal Helpline. All rights reserved.

TLH hereby grants you a personal, non-exclusive, non-assignable and non-transferable license to use and display the TLH Materials for non-commercial and personal use only; provided that you maintain all copyright and other notices contained in such TLH Materials. You agree not to produce, reproduce, modify, publish, create derivative works from, display, perform, translate, distribute, adapt, broadcast, communicate to the public by telecommunication or circulate any TLH Materials to any third party (including, without limitation, the display and distribution of TLH Materials via a third party website) without the express prior written consent of TLH. Unless expressly permitted herein, any use of TLH Materials is only permitted with the express written permission of TLH and/or its licensors. You further agree that you will not disassemble, decompile, reverse engineer or otherwise modify the Materials.

9. Disclaimer of Warranties

TLH is in no way responsible for, nor does it provide, any of the legal services offered through features of the Website; volunteer lawyers are not employees or contractors of TLH.

This Site, its contents, the TLH Materials, and any functionalities and services offered or contained herein are provided on an “as is” basis and on an “as available” basis. TLH makes no representations, warranties, guarantees or conditions of any kind, whether express, legal or implied, arising from statute, course of dealing, usage of trade or otherwise, with respect to this Site, its contents, the TLH materials or such links, functionalities and services offered or contained herein, including any legal services rendered by volunteer lawyers, and disclaims all such representations, warranties, guarantees and conditions, including without limitation, representations, warranties, guarantees and conditions of merchantable quality, quality or fitness for a particular purpose, non-infringement of third party rights, error-free or uninterrupted service, accuracy, availability, reliability, security, currency and completeness arising from or relating to this Site, its content or any links, functionalities or services provided through this Site. In addition, TLH does not provide any representation, warranty, guarantee or condition that the information accessible via this Site is accurate, complete or current. All representations, warranties, guarantees and conditions are hereby disclaimed to the maximum extent permitted by applicable laws.

10. Limitation of Liability

In no event shall TLH and its affiliates and any of their respective directors, officers, employees, agents, mandataries or other representatives be liable for any direct, indirect, special, incidental, consequential, punitive or aggravated damages (including without limitation damages for loss of data, goodwill, income or profit, loss of or damage to property and third party claims) or any other damages of any kind, arising out of or in connection with: this Site, any TLH Materials, information, qualification and recommendations appearing on this Site, including any information, qualification, recommendations and legal advice made by volunteer lawyers; any links, functionalities or services offered through, contained in or advertised on this Site; your account and password; failure of performance, error, omission, interruption, defect, delay in operation, computer virus, communication line failure, theft, destruction or unauthorized access to, or alteration of, or inability to use this Site whether or not arising from breach of contract, tort, civil liability or otherwise and even if TLH has been advised of the possibility of such damages. This exclusion of liability shall apply to the fullest extent permitted by law.

You acknowledge that you will be fully liable for all damages resulting directly or indirectly from your use of this Site and Your Materials. TLH shall not be responsible for Your Materials or the materials of any other users submitted to this Site.

11. Indemnification

You agree to indemnify and hold harmless TLH and its affiliates and their respective directors, officers, employees, agents, mandataries or other representatives from and against all claims, demands, damages, fees, liability and costs of any nature, including without limitation all legal fees and costs arising from or relating to (a) your breach of these Terms of Use; (b) your use of this Site including without limitation transmission or placement of information or material by you on this Site; (c) any claim or allegation that Your Materials infringe the intellectual property or other proprietary rights of any third party; and (d) your reliance on any information obtained from or through this Site including without limitation legal advice obtained from lawyers.

12. Termination

TLH may at any time and at its sole discretion terminate your right to access or use this Site for any reason, but especially if TLH believes that you have violated or acted inconsistently with the letter or spirit of these Terms of Use. TLH may also in its sole discretion and at any time discontinue providing this Site, or any part thereof, with or without notice. You agree that any suspension or termination may be effected without prior notice, and acknowledge and agree that TLH may immediately bar further access to this Site. TLH shall not be liable to you or any third party for any suspension or termination of your right to access or use this Site.

13. Governing Law

These Terms of Use shall be governed by, construed and enforced in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. The parties irrevocably attorn to the jurisdiction of the courts of the Province of Ontario.

14. General

These Terms of Use constitute the entire agreement between you and TLH with respect to your use of this Site and supercede all previous agreements, understandings and representations relating thereto. No failure by TLH or you to exercise any rights, powers or remedies hereunder or its delay to do so shall constitute a waiver of these rights, powers or remedies. The single or partial exercise of a right, power or remedy shall not prevent its subsequent exercise or the exercise of any other right, power or remedy. If any provision of these Terms of Use or part thereof is or becomes illegal, invalid or unenforceable in any jurisdiction, the illegality, invalidity or unenforceability of that provision will not affect the legality, validity or enforceability of the remainder of the provision or the remaining provisions of these Terms of Use, as the case may be, or the legality, validity or enforceability of that provision or part thereof in any other jurisdiction. Sections 7, 8, 9, 10, 11, 13 and 14 shall survive the termination of your right to use this Site.

It is the express wish of the parties that these Terms of Use and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que tous les documents y afférents soient rédigés en Anglais.